Frequently Asked Questions


  • What insurances are accepted?
  • What is my co-pay? Does my deductible apply?
  • Can I just walk in or do I need to book an appointment?
  • If I need to book an appointment, what is the best way to do so?
  • Do I need an appointment for a CDL or DOT physical?
  • Do you provide care for workman’s comp related injuries?
  • Are you also a primary care practice?
  • Do you provide follow up care?
  • Are COVID related appointments covered by my insurance?
  • Why do I have to provide insurance information for my COVID test? Why aren’t the tests free?
  • How will I get my COVID test results?
  • Do you vaccinate children and adults?
What insurances are accepted?
  • Neighborhood Health Plan of RI (Medicare and commercial plans)
  • Blue Cross Blue shield (includes out of state and Federal plans)
  • Untied Health Care (Medicare and commercial)
  • Cigna
  • Tufts
  • Tricare
  • Harvard Pilgrim

We do not accept Mass health

What is my co-pay? Does my deductible apply?

Most insurances have a co-pay for Urgent Care services printed on the front of your card. If the price is not listed on your card, It will be verified online via insurance company portal at the time of visit.

Deductible plans: If your deductible has not been met, we are required to collect $100.00 at the time of your first visit.

Can I just walk in or do I need to book an appointment?

We are a walk-in facility and triage our patients upon arrival. No appointment is necessary unless you are experiencing 1 or more of the following symptoms:

  • Cough
  • Fever (100.4 & above) or chills
  • Shortness of Breath or difficulty breathing
  • Fatigue
  • Sore throat
  • Body or muscle aches
  • Nausea, vomiting, or diarrhea
  • Recent loss of taste or smell
  • Have been in contact with someone who has tested positive for COVID

If you have any of the symptoms above, please call and book an appointment

If I need to book an appointment, what is the best way to do so?

Call our facilities and a member of our staff would be happy to assist you.

Do I need an appointment for a CDL or DOT physical?

We do not require an appointment; however, we do suggest you call ahead to ensure a certified provider is on shift.

Do you provide care for workman’s comp related injuries?

Please inform your place of work of the injury prior to your visit with us.  You will need to have your company’s insurance information and a point of contact with whom we can seek additional information if necessary.

Are you also a primary care practice?

No, we are not a primary care practice.

Do you provide follow up care?

We do offer follow up care for patients we have provided care for.

Are COVID related appointments covered by my insurance?

Yes

Why do I have to provide insurance information for my COVID test? Why aren’t the tests free?

We are a private facility and are not funded by the Rhode Island Department of Health, therefore we cannot offer free testing. If you are seeking information on a free testing site, please visit

https://health.ri.gov/covid/testing/

How will I get my COVID test results?

https://portal.qdxpath.com Positive patients will receive a phone call from one of our providers.

Do you vaccinate children and adults?

We only provide vaccines to adults, ages 19 and above

Which vaccines do you provide?

  • Flu
  • Flu 65+
  • Hep B
  • Tuberculin (PPD)
  • TDAP
  • Tetanus

Didn’t find the answer you were looking for?

Didn’t find the answer you were looking for?


Hours of Operation


Mon – Fri – 9AM to 8PM


Saturday – 9AM to 3PM


Sunday – 9AM to 3PM

Copyright ©️ 2020 Lincoln Urgent Care. All right reserved. Web Development and Design by J&R Marketing.